How DANA and QRIS Data Are Used
Our Privacy Policy sets out what we collect when you open an account, verify your phone, sign in from a mobile browser, or request a wallet action. Contact details help us match your account; device and login records help us spot unusual access; payment references help
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us reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use these records for account administration, transaction checks, service messages and legal requests where local law permits. We do not ask you to send a wallet password through a support message. Access depends
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on local law, and some data may need to remain available after an account request is closed when a lawful record-keeping duty applies. The current policy on this page explains the practical route for questions, corrections and deletion requests.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.